301 Vine Street, Lansdale, PA 19446
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LANSDALE PUBLIC LIBRARY
TITLE: Circulation Desk Attendant
PURPOSE: Covering the circulation desk; assisting patrons in with any questions, concerns, or requests; handling books to be checked in and out of circulation; getting the library ready for each day.
JOB SPECIFIC REQUIREMENTS
Must have PA Child Abuse Clearances
An example of acceptable qualifications for this classification is a combination of education and job training which indicates possession of skills, knowledge, and abilities listed below. An example of acceptable qualifications for this position include a high school diploma or equivalent certification and a minimum of 2-3 years of experience in a customer service position (preferably in a library setting).
Thorough knowledge of various classification formats
Thorough knowledge of library rules, policies, and procedures*
Thorough knowledge of library circulation software*
Working knowledge of all collections in the library*
* indicates developed after employment
Operate a computer
Attention to detail
Dependability and accuracy
Outstanding customer service
Trustworthy and honest
Counting and adding money
Ability to demonstrate leadership and teamwork in an office environment
Ability to sit or stand in one place for extended periods of time
Ability to effectively communicate orally and in writing
Ability to maintain an organized and orderly workspace
Ability to handle stressful encounters with patrons
Work is performed at a main hub in the front of the library with frequent interruptions from patrons and staff. Noise levels are likely rise during busy periods and while programs are in session. Work is performed while standing or sitting. Must be able to stand and move around for long periods of time. May be required to lift light weights, e.g. lifting books and audiovisual equipment and pushing book carts. Position may entail bending, stooping, reaching and standing on a daily basis. Some degree of stress in public contact. Evening and weekend availability required. $8.50/hour.
The above statements are intended to describe the general nature and level of work being performed by a person assigned to this position. They are not intended to be construed as an exhaustive or all-inclusive list of all responsibilities, duties, and skills required to perform the job.
Email a letter of interest and resume to firstname.lastname@example.org