Quick Pickup

FAQ

How does quick pickup work?
  1. Reserve your items online through our catalog using the Hold feature or by calling 215-855-3228 or email inforequests@lansdalelibrary.org.
  2. You will be called once your items are available.
  3. The items will be placed on a table right inside our front doors. Remember, you must be wearing a face covering when you pick up your items.

What time can I pick up my items?
You can come pick up your items whenever we are open. The Library will be open from 10:00 a.m. - 7:00 p.m. Monday - Friday, as well as 10:00 a.m. - 3:00 p.m. on Saturdays.

Who can use Curbside pickup?
You must have a Lansdale Library card to use Quick Pickup. If your card has expired or you need a new card, Apply for a library card or Renew your library card online.

How do I reserve items?
Items may be reserved using the hold feature through our catalog at lansdalelibrary.org or by calling 215-855-3228.

Who can pickup my items?
Any person you so designate.

How long can I keep checked out materials?
For the time being, all materials will be checked out for 3 weeks.

How do I renew items?
Items can be renewed on My Account link at lansdalelibrary.org or by calling 215-855-3228. An item may only be renewed if no other patron has it on hold.

Where do I return items?
You may only return items via the Book Drop in front of the library, which has 24 hour access. Please allow 3 days before your account will show items as returned

I returned my items, but my account says they are not checked in yet.
In order to ensure the safety of our staff and customers, we are placing all returned items into quarantine for 3 days before checking in those items.

What are the safety precautions your staff is taking?
All staff members are required to wear face masks, frequently wash hands, and maintain social distancing. All returned items will be placed in quarantine for 3 days before being placed back on shelves.

Must I have a car to do quick pickup?
No, we are also offering walk up service.

How do I renew my library card?
Use the online form to Renew your library card.

How do I get a new library card?
Use the online form to Apply for a library card.

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